This Privacy Policy describes how 9ppp collects, processes, stores and protects your personal data when you use our platform. We are committed to handling your information responsibly and in accordance with applicable data protection principles.
9ppp collects only the personal data necessary to operate your account, process transactions and comply with regulatory obligations. We do not collect data beyond what is required.
All personal data is stored using industry-standard encryption and access controls. Our security infrastructure is reviewed regularly by our operations team to identify and mitigate vulnerabilities.
You have the right to access, correct, export and request deletion of your personal data at any time, subject to legal retention obligations. Contact our support team to exercise your rights.
9ppp does not sell, rent or trade your personal data to third parties for marketing purposes. Sharing occurs only with authorised processors and where required by law.
This Privacy Policy ("Policy") applies to all personal data collected, processed and stored by 9ppp ("Platform", "We", "Us") in connection with your use of the website at https://9ppp.cam and all associated services, features and communications ("Services").
9ppp is an English-language online sports betting and casino information platform designed primarily for users in Pakistan. By creating an account, accessing the Platform or submitting any personal information to us, you acknowledge that you have read and understood this Policy and consent to the processing of your data as described herein.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and those documents, this Policy shall govern with respect to data processing matters.
The following terms carry the meanings assigned to them throughout this Policy:
The Data Controller for all Personal Data collected through the 9ppp Platform is the Operator that holds the international gaming licence under which the Platform operates. The Operator is established in the licensing jurisdiction and is subject to the data protection obligations imposed by that jurisdiction's applicable laws.
For all data-related enquiries, access requests and complaints, users may contact us at [email protected]. Contact details are also available in Section 16 of this Policy.
9ppp collects Personal Data in the following categories depending on how you interact with the Platform:
4.1 Registration Data
When you create an Account, we collect:
4.2 Identity Verification (KYC) Data
To comply with anti-money laundering and gambling licence requirements, we may collect:
4.3 Financial Transaction Data
When deposits or withdrawals are processed, we collect:
Familiar Pakistani payment references such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah may be involved in transaction processing. These providers operate their own privacy policies. 9ppp does not imply that these providers endorse gambling transactions.
4.4 Betting and Gaming Activity Data
We record all wagers placed, games accessed, bet amounts, outcomes and account balance changes. This data is used for account management, dispute resolution and responsible gambling monitoring.
4.5 Technical and Device Data
4.6 Communications Data
Records of your correspondence with our support team — including live chat logs, email exchanges and any documents you submit — are retained for quality assurance, dispute resolution and regulatory compliance.
We process your Personal Data under the following legal bases:
9ppp uses the Personal Data we collect for the following purposes:
9ppp does not sell or rent your Personal Data to third parties. We may share your data in the following limited circumstances:
In all cases of third-party sharing, we take reasonable steps to ensure that your data is handled securely and in accordance with applicable data protection obligations.
We retain your Personal Data for as long as your Account remains active and for such additional periods as are necessary to comply with legal, regulatory and contractual obligations. In general:
After the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
9ppp employs a range of technical and organisational measures to protect your Personal Data from unauthorised access, disclosure, alteration and destruction. These include:
Despite these measures, no internet-based system is entirely free from security risk. We encourage you to use a strong, unique password for your 9ppp Account, enable 2FA and notify our support team immediately if you suspect any unauthorised activity.
9ppp uses cookies and similar tracking technologies to operate the Platform, remember your preferences, measure traffic patterns and deliver a personalised experience. Below is a summary of the cookie categories we use:
You may manage cookie preferences through your browser settings. Please note that disabling Strictly Necessary cookies may prevent the Platform from functioning correctly. Analytics and Functional cookies can be disabled without affecting core account access.
As an internationally operating Platform, 9ppp may transfer your Personal Data to countries other than your country of residence — including the Operator's licensing jurisdiction and the locations of our authorised Data Processors. These countries may not have data protection laws equivalent to those in your home jurisdiction.
Where such transfers occur, we ensure that appropriate safeguards are in place — including contractual data processing agreements, standard contractual clauses or equivalent mechanisms — to ensure your data receives a level of protection consistent with applicable data protection standards.
Pakistani users should be aware that Personal Data transferred internationally is processed in accordance with the laws of the receiving jurisdiction and our contractual obligations, rather than Pakistani law specifically.
Subject to applicable law and the limitations described below, you have the following rights with respect to your Personal Data held by 9ppp:
To exercise any of the above rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within five (5) business days and aim to fulfil it within thirty (30) days, or advise you of an extension where the request is complex or multiple requests have been received simultaneously.
We may need to verify your identity before processing any data rights request, to prevent unauthorised access to another user's data.
The 9ppp Platform is strictly restricted to individuals aged 18 years or older — or the higher minimum age required by the Operator's licensing jurisdiction. We do not knowingly collect Personal Data from individuals below the minimum age threshold.
Where we discover or are notified that a minor has registered an Account or submitted Personal Data, we will immediately suspend the Account, delete associated Personal Data and refund any deposited funds through the appropriate channel, subject to verification of the circumstances.
If you are a parent or guardian and believe that a minor in your care has created an Account on 9ppp, please contact us immediately at [email protected] so that we can take prompt remedial action.
The 9ppp Platform may incorporate links to or integrations with third-party services — including game providers, payment processors, identity verification services and analytics tools. This Policy applies only to data processed by 9ppp and its authorised Data Processors.
Third-party services integrated into the Platform operate under their own privacy policies, which we encourage you to review. 9ppp assumes no responsibility for the data practices of third-party providers, including:
9ppp reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data processing practices or the Services we offer. The "Last Updated" date at the top of this document will reflect the date of the most recent revision.
Where amendments are material — such as a change in the categories of Personal Data collected, the introduction of new Data Processors or a change in how long we retain your data — we will notify you by email to your registered address or via a prominent Platform notification before the revised Policy takes effect.
Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy. If you do not agree with any revision, you may close your Account at any time by contacting our support team.
For all privacy-related enquiries, data rights requests and complaints, please contact the 9ppp data team through the following channels:
Your email address and contact details are never sold to third-party marketers. Marketing communications from 9ppp are strictly opt-in and can be cancelled at any time from Account Settings.
Where we use analytics tools, we anonymise or pseudonymise data wherever feasible. We study aggregate patterns — not individual browsing histories — to improve the Platform experience.
We publish our data retention timelines openly. KYC and transaction data is held for regulatory compliance periods only. After that, it is securely deleted or irreversibly anonymised.
If you have any questions about how 9ppp handles your data, or you would like to exercise your data rights, our support team is available 24/7 in English. Alternatively, explore the rest of the Platform with confidence.
Also read our Terms & Conditions and Responsible Gambling Policy.